Telemetry vs. Survey Measurement

Perception lags reality: survey-based research (DORA) misses damage system telemetry catches — plus the family effect (instrument agreement tracks shared data source, not construct), randomization as the only causal instrument, the survey arm's counter-case (shadow AI is invisible to telemetry), and the Ramp payment-rail aperture; first cross-family convergence: Anthropic passing OpenAI mid-2026.