Crystallizing Agent Work into Workflows

Malik's production lifecycle at Azure Networking: treat agent exploration as a discovery mechanism, not an execution model — promote repeatedly-validated agent behavior down a three-type spectrum (agent-orchestrated → hybrid → zero-token deterministic) on accumulated evidence, demote it automatically on regression; deterministic share 0→45% in eight months, per-incident cost −70% while volume doubled, and autonomy earned by a playbook's track record rather than by model capability